Support
Need a hand?
Something broken? Worker doing something it shouldn't? Got a question about an existing deployment? Send it in. We reply within one business day, usually faster.
Before you send
If this is urgent and tied to a deployed worker, call the number you were given at deployment — the worker answers the line and can escalate to Austin directly.
If it's not urgent, or you'd rather write it down, the form is the fastest way. It goes straight to our support worker, who triages it and routes it to a human.
Prefer email? Write to help@buildcrystal.ai.